The administrator of your data collected through this website is Coral Club Distribution LTD, registered at Agapinoros 52, 2nd floor, apartment/office 1, 8049 Paphos, Cyprus.
Your privacy is important to Coral Club. For this reason, we collect and use personal information only to the extent necessary to provide you with our premium products, services, websites and mobile applications (collectively, "our Services").
Your personal information includes information such as:
• Telephone number;
• Date of Birth;
• E-mail address;
• Other data that can directly or indirectly identify you.
If at any time you have questions about our practices or your rights described below, you can contact our Data Protection Officer (DPO) and our dedicated team supporting this department at email@example.com.
This mailbox is actively monitored and managed so we can provide you with a service you can trust.
2. What information do we collect?
We collect information to offer you the best experience when using our services. Much of what you are likely to consider personal information is collected directly from you when you:
• create an account or purchase any of our products or services (e.g., billing information including name, address, credit card number, or ID/passport details);
• ask for help from our customer service (e.g., phone number);
• fill out contact forms or request newsletters or other information (such as your email address); participate in contests and surveys or otherwise engage in activities that require information about you.
However, we also collect additional information when we provide our services to you in order to provide you with the necessary and optimal performance. These collection methods may not be as obvious to you, so let's dig a little deeper into what they are (as they change from time to time) and how they work:
Customer information is collected in connection with your use of our services, such as your customer number, purchases, new and discontinued products, requests for information and requests for customer service, and comments or details explaining what you requested and how we they answered it.
Cookies and similar technologies on our websites and mobile applications allow us to track your browsing behavior, clicks on links, items purchased, device type, and collect various data, including analytics, about your use of and interaction with our services. This allows us to provide you with more relevant product offerings, improve the user experience on our websites and mobile applications, and analyze and improve the performance of our services. We may also collect information about your location (IP address) to personalize our services.
Services usage data is collected automatically when you use and interact with our Services, including metadata, log files, cookies/device IDs, and location information. This information includes specific data about your interaction with features, content and links (including those provided by third parties such as social media plug-ins) contained in the Services, IP address, browser type and settings, date and time of use, information o browser configuration and plug-ins, language settings and cookie data, information about devices accessing the Services, including device type, operating system, device settings, application identifiers, unique device identifiers and error information. Some of this collected data may approximate your location.
Our online presence includes Facebook, Twitter, and Instagram. Our presence on social networks and platforms serves to improve our services and actively communicate with our clients and potential clients. There we post information about our products and current special offers. When you visit our online social media presence, your data may be collected for market research and advertising purposes.
3. How do we use information?
We firmly believe that we minimize and limit the information we collect and only collect it for the purposes (1) for which we have been given permission, (2) to provide the services you purchase or use, or (3) as may be necessary or permitted to comply with legal regulations or other lawful purposes.
These uses include: providing, improving, updating, and terminating the services we provide to you.
We collect various information related to your purchase, use, and/or interaction with our products or services. We use this information:
• to improve and optimize the operation and performance of our Services (again, including our websites and mobile applications);
• to diagnose problems and identify possible security risks, bugs, or necessary improvements to the Services;
• to detect and prevent fraud and abuse of our services and systems;
• collect summary statistics about the use of the Services.
To understand and evaluate how you use our Services and which products and services are most important to you.
Often, most of the information we collect is aggregated or statistical information about how people use our Services and is not associated with any personal information, but to the extent that it is or is or may be associated with personal information, we consider it as such.
Sharing with trusted third parties. We may share your personal information with affiliated companies within our group of companies or with third parties. We work with these third parties to integrate their services into our services. In order to fulfill a contract pursuant to Art. 6 (1) sentence 1 sentence b GDPR, we transfer data to trusted third party providers so that they can provide you with services such as:
• Processing of payments (with a credit institution on behalf of a payment),
• Showing ads,
• Holding contests or surveys,
• Analysis of our services and customer demographics,
• Communication with you, eg. B. email or shipping reviews,
• Client management.
We only share your personal information when it is necessary for third parties to provide the Services as requested or as necessary on our behalf. These third parties (and any subcontractors) are subject to strict data protection regulations and are not permitted to use, transfer or retain your personal information for any purpose other than that specifically authorized for them (or without your consent).
Communication. We can contact you directly or through a third party about products or services for which you have registered with us or purchased from us, for example, to send messages related to transactions or services. We may also notify you about offers, new products and additional services that we think you may find useful, invite you to corporate events, request feedback on our services after a transaction if you give us your consent to do so.
These contacts may include:
• Email address;
• Text messages (SMS, MMS);
• Phone calls;
• Automatic phone calls or SMS.
You can also update your communications settings by logging into your account and going to your account settings.
If you use a service that allows you to import contacts (for example, if you use email marketing services to send emails on your behalf), we only use contacts and other personal information for the requested service.
If you believe that someone has provided us with your personal information and you would like it removed from our database, please contact us at firstname.lastname@example.org.
4. Compliance with legal, regulatory and criminal law requirements.
We work with government agencies, law enforcement, and individuals to comply with and enforce the law. We will, in our sole discretion, disclose any information about you to government or law enforcement agencies or individuals in response to requests and legal process (such as subpoenas) to protect our property and rights, and the property and rights of third parties. Parties that protect public order or the safety of others, or prevent or stop activities that we believe are illegal or unethical.
To the extent permitted by law, we will take reasonable steps to notify you if we are required by law to disclose your personal information to a third party.
5. Third-party websites.
6. How to access, update, or delete your data.
As a data subject, you have the following rights:
• In accordance with Article 15 of the General Data Protection Regulation, the right to request information about your personal data processed by us, to the extent specified there;
• In accordance with Article 16 of the General Data Protection Regulation, the right to immediately request the correction of incorrect or incomplete personal data held by us;
• In accordance with Article 17 of the General Data Protection Regulation, the right to request the deletion of your personal data stored by us.
To view, update or delete your personal data (if any), log in to your personal account and go to "Settings".
For more information and advice on updating or deleting data, please contact us by email: email@example.com.
7. How do we protect, store and retain your data?
We follow generally accepted storage and security standards to store and protect the personal information we collect, both during transmission and once we receive it, including encryption where appropriate.
We retain personal information only for as long as necessary to provide the services you have requested and thereafter for various legitimate legal or business purposes. These retention periods may include:
• as a result of any law, contract; or similar obligation applicable to our business;
• to defend, resolve, defend; or enforce our legal/contractual rights or;
• as necessary to maintain reasonable and accurate business and financial records.
If you have any questions about the security or retention of your personal information, you can contact us at firstname.lastname@example.org.
8. Do not track notifications
Our services are only available to persons over 18 years of age. Our Services are not designed or intended to be used by or solicited by anyone under the age of 18. If you know or have reason to believe that someone under the age of 18 has provided us with personal information, please contact us.
10. Data protection authority
If you are located in the Federal Republic of Germany and you suspect that we are using your personal data and that it is subject to the General Data Protection Regulation (GDPR), you can submit questions or complaints to the responsible supervisory authority.
11. Contact us
12. Tracking technologies
In order to make your visit to our website attractive and to enable you to use certain features, display suitable products or explore the market, we use so-called cookies on various pages. This serves to protect our overriding legitimate interests in an optimized presentation of our offer in accordance with Art. 6 para. 1 sentence 1 sentence f GDPR.
We use both session ID cookies and persistent cookies. We use session ID cookies to make it easier for you to navigate the website. The session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for a long period of time. You can delete persistent cookies by following the instructions in your internet browser's help file.
We or our advertising partner use a software technology called "Clean Gifs" (also known as "Web Beacons" or "Web Bugs") to help us better manage content on the Site by telling us what content is effective. Clear GIFs are small images with a unique ID, similar to cookies that are used to track user movements on the web. Unlike cookies, which are stored on the user's hard drive, transparent GIFs are embedded invisibly on web pages and are about the size of the dot at the end of this sentence. We do not link the information collected by Clear Gifs to the user's personal information.
We use Local Shared Objects, also known as Flash cookies, to store your preferences, such as adjusting the volume or displaying content based on information displayed on our website, to personalize your visit. Third parties that we partner with to provide certain features on our website or to serve ads based on your online activity use Flash cookies to collect and store information.